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Privacy Policy

www.KrieseVoiceStudio.com

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What type of information does Kriese Voice Studio collect?: 

We may collect, receive, and store any information you enter on our website or provide us in any other way. We also may collect the Internet protocol (IP) address used to connect your computer to Internet; site login; e-mail address; site password; computer and connection information and purchase history. We may use software tools to collect, measure, and assess session information—including page response times, length of visits to pages, information about page interactions, and methods of browsing away from the page. We also collect personally identifiable information (including name, email, communications), comments, feedback, reviews, recommendations, and personal profile that you provide. Payment details (including credit card information) are handled through third parties such as PayPal, Venmo, or Zelle and are not accessed or stored by Kriese Voice Studio, besides what payment method of choice is selected.

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How does Kriese Voice Studio collect information?: 

When you conduct a transaction or enter a submission on our website, as part of the process, we collect the personal information you provide to us such as your name, email address, phone number, etc. Your personal information will be used only for it's respective specific reason(s), as stated above. For example, if you subscribe to our newsletter or sign up for a class, you may receive e-mails and/or newsletters or if you fill out a contact form, your e-mail, information, and question will be collected and used to respond to your inquiry or comment. Information will never be shared or sold to third parties.

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Why does Kriese Voice Studio collect personal information?:

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and maintain Services;

2. To provide our Users with assistance and support;

3. To be able to contact our Visitors and Users with general or specific service-related announcements and promotions;

4. To generate aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we may use to provide and improve our respective services;

5. To comply with any and all applicable regulations and laws.

6. To continue the use of Google Analytics to monitor page activity in order to create a more successful and accessible site for our Users, Customers, and Visitors

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How Does Kriese Voice Studio use, store, share, and disclose site visitors' personal information?:

Kriese Voice Studio is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to carry out business and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Google Analytics is also used to collect data and may be stored through the Google Analytics data storage, databases, and general applications. 123 Form Builder or Google Forms may be used to collect data and maybe stored through the 123 Form builder or Google Forms storage, databases, and general applications.

 

All direct payment gateways offered by Wix.com, Paypal, and Zelle, and so on adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help guarantee the secure management of credit card information.

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How does Kriese Voice Studio communicate with site visitors?:

We may contact you to notify you with information regarding you or your child's class or and status, to troubleshoot problems with enrollment or carrying out services, to resolve a dispute, to collect fees or payments owed, to poll your opinions through questionnaires and/or surveys, to send updates about Kriese Voice Studio, or as otherwise required to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and/ or text messages. If you would like to opt out of these services, please contact kriesevoicestudio@gmail.com.

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How are cookies and tracking tools used?:

The third-party services including Google Analytics, PayPal, Wix Shout-Out, Zelle, Google Forms, 123 Form Builder, and related applications are used; these track data and use cookies. As they are external services, such practices are not covered by the Kriese Voice Studio privacy policy. To learn more, please visit privacy policies on their websites.

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What about linked sites?: 

Our site contains links to other sites. These links are to provide further information on the benefits of music education or are to provide a third-party for secure payments. Kriese Voice Studio does not control these outside links and we are not responsible for their privacy statements or the lack of privacy statements. We are not responsible for the sites and how they are managed. This includes their accuracy, authenticity, timeliness, or completeness of information and etc. We are merely responsible for sites within the domain of kriesevoicestudio.com

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How can someone withdraw consent?:

If you don’t want us to process your data anymore, please contact us at kriesevoicestudio@gmail.com

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Updates to our Privacy Policy:

Kriese Voice Studio reserves the right to modify this privacy policy at any time; Therefore, we ask that you please review it often. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and Contacting:

If you would like to: view, correct, revise or delete any personal information we have about you, you are welcomed to contact us at kriesevoicestudio@gmail.com

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